What is Acorn Club?

The Acorn Club is the ultimate hub for your personal stairlift. It is a one-stop-shop for all stairlift-related information. Through this unique customer portal, you will be able to access all the important documents, keep track of your stairlift history, troubleshoot minor issues, and get in contact with our support staff. Join the club today to discover the benefits that owners from all over the world have found.

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Perks of Acorn Club

Having everything in one place makes your life easier. You won’t have to search for your documents or if trouble arises you can just contact Acorn Stairlifts services right through the Acorn Club. It keeps track of all the information you need so you don’t have to. If you can’t remember when you had your last services call or what it was for, just check your service history section and it will give you all the information you need. Once you get your stairlift you get the perk of getting Acorn Club.

Quick Communication

Getting in touch with the support team has never been easier. Easily ask a question or set up a service appointment with our helpful new contact form. Acorn Club makes it simpler than ever to get the assistance you deserve.

Access orders and documents

All your documents are in one place so you are able to access your previous call-outs, cover for your stairlift, your invoice of purchase, and much more.

Troubleshoot your stairlift

If you are having any minor troubles with your stairlift, there is a tab located within Acorn Club where you can fix the issue yourself or if you have to schedule an appointment.

Gain cover

Acorn Club is also where you can conveniently purchase cover. When you need to purchase a new cover it is all in one place on Acorn Club, just purchase online at your convenience. 

Get started with Acorn Club

Acorn Club is easy to use. Made simple to understand and user-friendly with our customers in mind. Acorn always keeps our customers first when we create anything for you. You will receive an email after your installation with directions on how to access Acorn Club, if you did not receive an email, you can still activate your account today. Get started now by clicking the get started button now.

Stairlift Guide

The specific guide to your stairlift is available on Acorn Club. Easily access all of the important information you need to know about your stairlift. Such as your invoice of purchase, service history, purchase cover, add referrals, request a service or visit. All of your important documents are in a safe place. 

Add Users

Add more than one user to your account with this feature, share the necessary information, updates, and paperwork with your loved ones for combined help and better peace of mind.

Access additional documents

All of your essential Acorn Stairlift documents are easily accessible. Recent invoices, cover history, and user manuals can all be found under your account.